Whoopa is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: June 2026
Whoopa ("we", "us", "our") operates the online booking platform available at whoopa.au, my.whoopa.au and app.whoopa.au. We are the data controller for personal information collected through our services.
For privacy enquiries, contact us at contacts@whoopa.au.
We collect two categories of personal information:
We collect information directly from you when you register an account, configure your booking form, make or receive a booking, contact our support team, or use our platform. We may also collect limited technical data automatically (IP address, browser type, device information) through standard server logs and analytics.
We use your personal information to:
We do not use your personal information for direct marketing without your consent.
We share personal information only where necessary:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
If you choose to connect your Google Calendar, Whoopa requests permission to view and manage the events on the calendar you select. We use the https://www.googleapis.com/auth/calendar.events scope solely to write your Whoopa bookings into that calendar and to keep them up to date — that is, to create, update, and remove calendar events that correspond to bookings made through Whoopa. We do not read, collect, or use any other events on your calendar.
To operate this feature we store the access and refresh tokens Google issues, the identifier of the calendar you connected, and the identifiers of the events we create. You can disconnect at any time from your Whoopa account settings; doing so revokes Whoopa's access with Google and deletes the stored connection.
Whoopa's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google Calendar data for advertising, do not sell it, and do not transfer or use it for any purpose other than providing and improving the calendar-sync feature described above.
Your data is stored on secure servers protected by industry-standard encryption (TLS in transit, encrypted at rest). Access to personal data is restricted to authorised personnel only. We retain account data for as long as your account is active and for a reasonable period thereafter for legal and operational purposes.
Under the Australian Privacy Principles, you have the right to:
To exercise these rights, email us at contacts@whoopa.au. We will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We use essential cookies to maintain your login session. We may use analytics tools to understand how the platform is used in aggregate. We do not use advertising or tracking cookies.
We may update this Privacy Policy from time to time. Material changes will be notified by email or by a prominent notice on our website. Continued use of Whoopa after changes take effect constitutes acceptance of the updated policy.